All Blog Posts in Groups
There is no doubt that online collaboration technology has got better in the last twenty years. But has that resulted in more collaboration? Certainly, it looks like people spend more time hanging out online, but is the technology itself what makes the difference? I have seen enough instances of “build it, and they do not [...]
Microsoft has announced that MSN Groups will close in February 2009. They have made a deal with Multiply so that MSN Group Managers can create a group on Multiply, migrate their content and invite their group members from MSN Groups. The migration process worked pretty well on the small MSN group I created today, but [...]
If I had to sum up software development in one word, it would be “don’t”. When you know a bit about what’s possible, it is easy to be seduced by the notion that custom software could solve all your problems. Your business is unique of course, and so your requirements are unique. It seemed so [...]
There are problems with email as a collaboration tool. The worst is email overload. A lot of email takes a lot of management. Triaging and curating email are especially difficult when the email lacks metadata that enables it to be assessed without opening the email. Even the best email management approaches take effort, and still [...]
One of the nice things about working in usability is that I do get thanked, in a way: people use what I create. Below is a screen-shot of the front-page topics listing on a GroupServer site — which I have edited to protect the users’ privacy. I was blown away by the sheer volume of [...]
For a group to be successful, the members must receive a benefit. One way that a group can benefit the members is to allow users to find out answers, and gain prestige. Alternatively, a group can be used as a news source, where the members find out information. Finally, while there is some idea of [...]
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