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A recent article in Network World made me very glad that GroupServer (and OnlineGroups.Net, by extension) only displays plain-text email messages.1 The problem is this: Fancy formatting in email uses system called HTML. HTML can contain a programming language called JavaScript. JavaScript can do evil. It is very difficult to remove the JavaScript from the [...]

GroupServer is a web-based open source web-based mailing list manager developed by OnlineGroups.Net. If you know OnlineGroups.Net, you’ll know that GroupServer is its engine. For that reason, we’re pretty excited to be able to call GroupServer “1.0?”, and to make it available for free download. We have released GroupServer before, but we try not to [...]

The other night, I was at dinner with some friends, and some friends of friends. The conversation turned to OnlineGroups.Net. One of the guests I didn’t know so well said “Oh yeah, I use that. I really like it. I just delete the emails.” I was happy of course to hear that she liked our [...]

If I had to sum up software development in one word, it would be “don’t”. When you know a bit about what’s possible, it is easy to be seduced by the notion that custom software could solve all your problems. Your business is unique of course, and so your requirements are unique. It seemed so [...]

In Why Fight Email?, I explained how OnlineGroups.Net makes email useful for group collaboration. Unfortunately, however, even though OnlineGroups.Net inherently adds useful metadata to email, it does not provide immunity from the GIGO (garbage in, garbage out) effect. If people send bad email, people receive bad email. Receiving bad email causes email overload. Inbox-management tools [...]

There are problems with email as a collaboration tool. The worst is email overload. A lot of email takes a lot of management. Triaging and curating email are especially difficult when the email lacks metadata that enables it to be assessed without opening the email. Even the best email management approaches take effort, and still [...]

 

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