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If I had to sum up software development in one word, it would be “don’t”. When you know a bit about what’s possible, it is easy to be seduced by the notion that custom software could solve all your problems. Your business is unique of course, and so your requirements are unique. It seemed so […]

In Why Fight Email?, I explained how OnlineGroups.Net makes email useful for group collaboration. Unfortunately, however, even though OnlineGroups.Net inherently adds useful metadata to email, it does not provide immunity from the GIGO (garbage in, garbage out) effect. If people send bad email, people receive bad email. Receiving bad email causes email overload. Inbox-management tools […]

There are problems with email as a collaboration tool. The worst is email overload. A lot of email takes a lot of management. Triaging and curating email are especially difficult when the email lacks metadata that enables it to be assessed without opening the email. Even […]

 

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